Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about the Museum of Spirits

What is the historical significance of the museum buildings?

The museum is housed in two 18th-century naval galley sheds that originally served the Swedish fleet.

When was the Museum of Spirits first established?

The institution was founded in 1967 and was originally known as the Wine & Spirit Historical Museum.

What is the Absolut Art Collection?

It is a permanent collection of over 850 artworks commissioned by Absolut Vodka from iconic artists like Andy Warhol and Keith Haring.

Why was the art collection moved to this museum?

The Swedish government kept the collection for its cultural value when the state-owned spirits company was sold in 2008.

What kind of sensory experiences does the museum offer?

Visitors can interact with scent stations to smell schnapps botanicals and explore a specialized room designed to simulate a hangover.

What are snapsvisor?

These are traditional Swedish drinking songs, and the museum houses a library of over 200 of them for visitors to hear.

How long should I plan to spend at the museum?

Most visitors spend about 2 hours in the exhibitions, or 3 hours if they include a meal or a tasting.

Is the museum open every day?

Yes, the museum, bar, and restaurant are open daily from 11 AM to 10 PM.

Can I bring children to the Museum of Spirits?

Visitors of all ages are welcome, and the museum offers non-alcoholic beverage alternatives for younger guests.

Do I need to pay for spirit tastings separately?

Tastings and spirit flights are not included in the price of admission and must be purchased at the bar.

How do I reach the museum using public transport?

The venue is easily accessible via Tram 7, Bus 67, or the Djurgården ferry from Slussen.

Is the museum a cash-free venue?

The museum only accepts card payments for all transactions, including tickets, souvenirs, and dining.

Are there storage facilities for heavy bags?

The museum provides a cloakroom and lockers for bags and coats, as large luggage is not permitted in the galleries.

Is the venue accessible for wheelchair users?

The museum is fully accessible with level entrances, wide elevators, and accessible restrooms on the ground floor.

Need more help?

Tourism Tickets – Help Center